Practically all aspects of the sales process are managed by Sigma CRM so that you can get on with your own job. Integration and automation are key components that will help you leverage the most from your client base.

With Sigma CRM reports are available to people who need it -when they need it. Sigma CRM, competently addresses the issues of huge manual compilation of data from sales personnel in the field on a daily, weekly or monthly basis. It generates the requisite reports, hence making run-the-business operations hassle free and more professional. This feature of the Sales force CRM should save at least 30% of your middle managers' time.

Sigma CRM assimilates data from various locations into a centralized database thereby making a much more effective use of the data for business intelligence purposes.

The sales process in every vertical is different even if the underlying principles are the same. We believe in doing an in depth analysis of your sales processes. We then customize our CRM solution for your needs followed up by an effective implementation, where we help your team to use the solution.

The CRM is highly scalable and can be deployed on a desktop, over LAN, over intranet and can also be deployed on the Internet. Thus, the CRM is suitable for managing your own growing network through out the country as well as for managing the operations of each small city office. It is available both as a one time ownership and subscription models.

You can also use the powerful reporting tool and mail merge facility to target contacts and email promotions quickly and with less effort.

In a nutshell, Sigma CRM, is an easy to use, economical, scalable and customizable product, which can help you to take your business grow. Choosing the right Customer Relationship Management (CRM) solution for your company can be a challenge. The smart choice requires understanding the CRM needs of your business, and matching those needs with what vendors have to offer. Sigma is proud to introduce the Sigma CRM with various module.

The Sales Force Automation (SFA) module allows for:

• SFA – Prospect Management
• SFA - Lead tracking
• SFA - Contact management
• SFA - Campaign management
• SFA - Bulk communication using email and snail mail.
• SFA – Extensive Reporting with Dashboards
• SFA – Sales Executive Target tracking
• SFA – Data upload of potential customers.

Using our software you will learn how to deal effectively with these common scenarios:

"I don't know how my team is spending their time."
"Too many of my leads are vague."
"My team doesn't know about the sales process."
"My team does not have any plans for the day".
"Forecasting is inaccurate and unreliable."

The SFA system helps to manage appointments with the prospective list of customers. It captures the essential details of prospects helping you to categorize them and offer them what they need. The system also maintains a complete directory for each prospect with their Name, Phone, Email, Address details. This data is available to you irrespective of field sales executive leaving the company.

Thus using the sales force automation software from Sigma it is easy to forecast the sales for the sales team and to convert the prospects into customers. This software also provides option to record the spot changes in customer behavior and swings in market scenarios.

Sales Force CRM gives sales reps a place to track and store information they need during sales cycles. They will have contact data, sales notes, task history, and important project documents at their fingertips. It also makes reps faster to respond to prospects who are asking for quotes: one mouse click to perform a step that takes hours or days when sales reps use standalone sales systems. Additionally, the new functionality tracks all pre-sales labor and expense activity, so managers can monitor the cost of each opportunity. These costs stay with the project record as it flows through the life cycle to completion.

By implementing our CRM you can track sales orders, collections, pending payment and sales returns. These reports help you to have current information and effectively track team targets. With these reports you can analyse data regarding product market segmentation, client profiling etc. Sigma CRM helps the top management and managers to monitor the whole process and keeps them updated regarding the performance of the sales force.

Sigma CRM is built using J2EE web technologies with a robust architectural framework. It can work with multiple databases depending on the volume of client data. As it is browser based no client side installations are needed. It is easy to deploy and use. Highly secure with a provision to add on more security features.