Sales Force Automation Solutions

Sigma Sales Force Automation Solution is a very user-friendly, powerful and customizable SFA tool for managing the entire sales process. Sigma SFA can set and track sales team's targets, maintain contact lists, track deals to closure and make sales process person independent. With Sigma SFA get the flexibility of a custom built solution along with the stability of an off-the-shelf solution.

Sales Force Automation (SFA) module allows

• Prospect Management

• Lead tracking

• Contact Management

• Campaign Management

• Bulk communication using email and snail mail.

• Extensive Reporting with Dashboards

• Sales Executive Target tracking

• Data upload of potential customers.

Sales Force Automation deals effectively with these common scenarios

The SFA system helps to manage appointments with the list of prospects. It captures the essential details of prospects helping you to categorize them and offer them what they need. The system also maintains a complete directory for each prospect with their Name, Phone, Email, Address details. This data is available to you irrespective of field sales executive leaving the company.

Thus using the sales force automation software from Sigma an easy way to forecast the sales for the sales team and to convert the prospects into customers. This software also provides option to record on the spot changes in customer behaviour and swings in market scenarios.

Additionally, the new functionality tracks all pre-sales labour and expense activity, so managers can monitor the cost of each opportunity. These costs stay with the project  as it flows through the life cycle to completion.

Accurate Reports

By implementing our CRM you can track sales orders, collections, pending payment and sales returns. These reports help you to have current information and effectively track team targets. With these reports you can analyze data regarding product market segmentation, client profiling etc. Sigma CRM helps the top management and the managers to monitor the whole process and keeps them updated regarding the performance of the sales force.

Technical Details

Sigma CRM is built using J2EE web technologies with a robust architectural framework. It can work with multiple databases depending on the volume of client data. As it is browser based no client side installations are needed. It is easy to deploy and use. Highly secure with a provision to add on more security modules.