THE CLIENT
With over 20 years of experience the client has played a pivotal role in building successful technology and business development in pharmaceutical, medical device and healthcare markets. The client is a leader in the field of self-paid healthcare, focusing on improving the patient experience.
INDUSTRY CHALLENGES AND OPPORTUNITY
The United States is home to some of the most advanced medical breakthroughs and treatment options, but the average wait time for a new patient to see a doctor is over 24 days. The client realized the need to expedite the process of connecting patients with elite doctors who provide care across the healthcare spectrum. This provided the basis for an app that connects the patients to their own team of top-tier doctors across the USA.
SOME KEY REQUIREMENTS BY THE CLIENT WERE
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A platform to connect doctors, medical staff and the patient
A secure repository for patients medical history
Ability to place appointments by location and track the same
Ability to provide ratings for the doctors
CREATING THE REVOLUTIONARY APP
In collaboration with Sigma experts, the client built the system and launched it on Android and iOSapp stores. Calling in and waiting days or weeks to see your doctor is a thing of the past; members get on-demand access to physicians. The easy-to-use smartphone app makes this all possible.
KEY FEATURES
Location Based Solution : Each patient receives a uniquely assigned, personalized team of doctors to schedule in-person, on-demand appointments irrespective of the location.
Staff Roles For Efficiency: Staff would have access to doctors daily schedule and patient list and would ensure the doctors availability is regularly updated in the system.
Promotional Offers: The patient will receive promotional offers that can be extended to family members. The patients family will be able to use the app and set appointments via the app
Referral Bonus: Patients will be entitled to referral bonus and the credits can be utilized for new memberships, upgrades and renewals.
TECHNICAL ENVIRONMENT
Framework: Ruby on Rails (ROR)
Front end: React.js, Elastic Search
Database: Mysql, Appium, Selenium
Project Management Tool: JIRA
Continuous Integration: GIT
