The client was one of the leading micro-financing institutions based out of the US. This institution used an MS Access based application to run its business processes, which was installed on every user desktop’s to perform various functions such as processing, review, funding, collections etc. The Sales and Marketing team used SAGE ACT CRM for their specific needs, while the Accounting team used Microsoft Great Plains, which had been recently upgraded from Quickbooks.
The backend processing and amortization calculations were performed using LeasePlus from LeaseTeam and a combination of spreadsheets. Besides these, a score of other systems were also used for reporting and none of these systems interact or seamlessly exchange data with each other. As the organization was organically and rapidly growing, they were looking for a centralized system that could improve operational efficiency.