Globetouch Leading Provider Of Global Connectivity Solutions Improves Cloud Computing Solution With Sigma’s BI Platform
Summary
Globetouch is a leading provider of global connectivity solutions and IoT platforms. They provide cloud-based core network infrastructure for smart phones, M2M, connected cars, tablets and MiFi devices. With a turnover of over 5 million USD, and offices across USA and India, their network is extensive, enabling them to provide connectivity for a wide range of devices and operators, while empowering a multitude of business models internationally.
Challenges
Globetouch required automation of several of their processes. The billing reconciliations had to be done manually and there were many discrepancies in the data due to varying business models of multiple MVNOs. The collaboration of MVNO’s with the system was also manual and required few weeks to set it up.
With data from multiple systems of record across the value chain, Globetouch needed a comprehensive BI solution for analyzing CDR data that is, Voice, SMS, GPRS and Top-up.