Client Organization

The Middle East-based electronics retailer company commenced its operations as a distributor of top-brand products, including transistor radios, tape recorders, and black & white televisions in the region. In response to changing market dynamics, particularly in the late 1990s, it expanded into the professional electronics segment, catering to the media needs of government ministries with top-brand professional products. Over the years, this business arm has experienced significant growth. Today, the company has diversified its portfolio, offering a wide range of electronic products and solutions to consumers, businesses, and government entities. This evolution underscores the company’s commitment to adaptability, innovation, and meeting the diverse needs of its clientele.

Project Brief

Sigma collaborated with the client to ensure website stability, upgraded from Magento 2.3.2 to 2.4.5, streamlined the operations and data management, and Implemented new third-party integrations to the website.

INTEGRATIONS USED

Our tech wizards leveraged both leading and region-specific third-party integrations, including ERP, Buy Now Pay Later, Payment Gateways, e-invoicing, and Reward programs, to perfectly tailor the solution for our client’s success.

Business Needs & Challenges

The client's key requirements included:

Conduct a comprehensive audit of the website to identify vulnerabilities, performance issues, and areas for improvement. Address all findings to optimize website functionality and security.

Upgrade from Magento 2.3 to the latest version, 2.4.5, to leverage new features, enhancements, and security updates.

Ensure seamless synchronization between SAP (Systems, Applications, and Products) and Magento platforms to streamline operations and data management.

Enhance overall website performance and reliability to provide a smooth user experience and minimize downtime.

Solutions

Deep Dive Website Audit: We conducted a comprehensive website audit encompassing QA, user flow testing, usability testing, UI/UX analysis for both desktop and mobile versions, performance analysis, code review, and framework assessments for Magento 2, React, NextJS, and Node.js. This audit served as a blueprint for optimizing the website’s functionality, user experience, security, and performance.
Flawless Functionality: Upgraded Magento 2 to the latest version (2.4.5), ensuring seamless website flow throughout the process. Additionally, Node.js, ReactJS, and NextJS were meticulously updated to ensure compatibility with the upgraded Magento version.
Seamless Data Flow: Customized SAP and Magento APIs for a smooth two-way sync of product data, inventory, and orders, guaranteeing data accuracy and real-time updates.
Scalability for Success: Optimized AWS pod creation and strategically increased resource allocation to empower the website to handle high traffic volumes with ease.
Brand-Centric Framework: Implemented a brand-based framework that provides a centralized configuration hub for managing product attributes, SAP integrations, shipment configurations, and more, streamlining website management for your team.

BENEFITS

Website performance improved by 60%, resulting in enhanced user experience and engagement.

Leveraging the security enhancements available in Magento 2.4.5, the website is now fortified against vulnerabilities, ensuring data integrity and customer trust.

Smooth data synchronization and improved usability streamline operations and enhance user satisfaction.

Implementation of AWS Kubernetes with increased pods and automatic resource scaling ensures zero downtime and auto-scalability, providing uninterrupted service even during peak traffic periods.

Automated notifications alert stakeholders when resource utilization reaches 90%, enabling proactive management and optimization of resources for optimal performance.

AWS KUBERNETES

Leveraging Amazon Elastic Kubernetes Service (EKS), we seamlessly integrated Magento 2 as the backend, along with React.js / NextJS for the frontend, and Node.js API. Through the containerization of each component and the utilization of Kubernetes, our platform achieved enhanced scalability, resilience, and maintainability. Key measures involved setting up the EKS cluster, managing deployments in separate namespaces, and ensuring secure networking and communication between services.

Enhanced monitoring via Prometheus and centralized logging using the EFK stack improved observability, while the implementation of IAM roles and network policies fortified security. The outcome is a highly available, secure, and easily manageable infrastructure, adept at handling variable traffic loads and poised for future growth.

Tools & Technologies

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