Transforming Supply Chain Efficiency for a US-based Logistics Provider

Client Organization

The client, a premier 3rd-party logistics provider, has been a cornerstone of the retail sector for over 33 years. With warehouses on both the East Coast (Keasbey, New Jersey) and West Coast (Pomona, California), they specialize in supply chain services for the apparel, footwear, and electronics industries. Their expertise lies in leveraging Warehouse Management Systems (WMS) and Transportation Management Systems (TMS), utilizing JDA and IBM AS400 (EDI) platforms to streamline operations.

Project Brief

The client sought a robust solution to enhance data integration between their eCommerce platforms and existing WMS/TMS systems. They aimed to automate manual processes, support multiple eCommerce platforms, and ensure seamless Electronic Data Interchange (EDI) with their systems.

Business Needs and Challenges

Implement a streamlined and automated system for managing customer data.
Integrate seamlessly with major eCommerce platforms like Magento, Shopify, and WooCommerce.
Standardize various input file formats into JDA and EDI formats for partner and system compatibility.
Automate data import, validation, and processing to reduce manual effort.
Ensure scalability to support increasing data volume and business growth.

Customers were manually uploading data files, resulting in delays and a higher risk of errors.
Existing systems had limited or no integration with key eCommerce platforms.
Diverse file formats made it difficult to maintain consistency without standardization.
Partial automation left gaps that required manual intervention, slowing down processes.
Fragmented workflows created inefficiencies and added operational overhead.

Solutions

Automated Data Integration:
- Developed API integrations to fetch data automatically from eCommerce platforms.
- Successfully automated the Shopify integration, with plans for Magento and WooCommerce.
Standardized Data Conversion:
- Enabled seamless transformation of data into JDA and EDI formats..

Streamlined Manual Uploads:
- Designed an FTP-based system to handle manual file uploads efficiently.
Enhanced System Compatibility:
- Built REST APIs for bidirectional data exchange between eCommerce systems and JDA/IBM platforms.
Reporting Portal:
- Built a separate portal by which details of all data exchange logs, history and daily report can be monitored.

Benefits

Operational Efficiency: Reduced manual efforts through automation.
Scalability: Established a foundation for integrating additional eCommerce platforms.

Compliance: Ensured adherence to EDI standards for seamless data exchange.
Customer Satisfaction: Improved client operations with faster, error-free data handling.

Results and Business Impact

75% reduction in manual processing time across integrated platforms.
90% decrease in data entry errors due to automation, reducing client complaints and rework.
60% faster data synchronization, improving order turnaround times.
Developed an FTP/SFTP-based upload system, reducing manual steps by over 70%.

Achieved 100% automation for Shopify and planned to achieve the same for other eCommerce platforms
80% reduction in onboarding time for new eCommerce clients via standardized integration templates.
70% cost savings in labor hours by automating repetitive data-handling tasks.

Tools & Technologies

Programming Language: PHP	PHP Framework: Laravel 11
Front-End: HTML, CSS, JavaScript	Version Control: Bitbucket
Project Management: ClickUp	Bug Tracking: ClickUp
Communication Tools: Zoom, Emails	Development Model: Agile

Future Goals

Expand automation for additional eCommerce platforms (Magento, WooCommerce).
Leverage REST APIs to enhance data accessibility and integration.

Continuously improve system performance and compatibility.

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