Future-Proofing eCommerce: Magento & Theme Upgrade for a Leading Irish Grocery Store

Business Outcomes of Magento & Theme Upgrade for a Leading Irish Grocery Store

Client Organization

The client is a leading Asian grocery store in Ireland, serving as a key destination for Asian food products since 1981. They are one of the largest suppliers of fresh, frozen, dried, and canned goods to the restaurant, catering, and retail industries across Ireland. Their offerings include Chinese, Japanese, Thai, Malaysian, Korean, Filipino, Mediterranean, and Western food ingredients, along with kitchen and household utensils — all at competitive prices. They also provide delivery services throughout Ireland to the restaurant and catering trade.

Project Brief

Sigma collaborated with the Client team to upgrade their Magento platform from version 2.3.5 to 2.4.7. The project also involved switching to a new theme, migrating data, and ensuring all custom modules were upgraded and compatible with the new Magento version. The upgrade covered 10 Magento version releases and 35 patches.

Business Needs & Challenges

The key requirements and challenges included:

Upgrading Magento from 2.3.5 to 2.4.7 to improve website security and leverage the latest features of Magento 2.
Enhancing customer experience across devices.
Improving overall website performance and reliability while minimizing downtime.
Performing complete data migration, including customer, order, and product data, to ensure business continuity and a seamless transition to the new platform.

Solutions

Magento Upgrade (2.3.5 to 2.4.7)
- Conducted a thorough analysis of all third-party extensions to assess compatibility with Magento 2.4.7.
- Identified and integrated suitable alternatives for incompatible extensions.
- Reviewed and upgraded all custom modules to ensure compatibility with the new Magento version.
Enhanced Customer Experience
- Analyzed various latest Magento themes suitable for the business.
- Implemented a modern, responsive theme to improve user experience across all devices.
- Ensured the new design aligns with current UI/UX trends.

Improved Website Performance and Reliability
- Removed all unused or outdated extensions and modules to streamline the platform.
- Migrated hosting infrastructure from Nexcess to AWS for better performance and uptime.
- Optimized backend processes to enhance website speed and reliability.
Seamless Data Migration
- Successfully executed complete data migration including customer accounts, order history, and product catalog.
- Ensured business continuity with zero data loss during the transition.

Benefits

Order volume increased by 15%, with a 10% growth in overall revenue.
Significant improvement in website performance:
- 300% improvement on Desktop
- 400% improvement on Mobile
25% improvement in accessibility, enhancing user reach and engagement.

Enhanced customer experience through a modern, responsive theme and improved usability across devices.
Improved security and platform stability by leveraging the latest Magento 2.4.7 features and security patches.
Seamless data migration ensured uninterrupted business operations with complete and accurate transfer of customer, order, and product data.
High availability and scalability are achieved through AWS infrastructure with autoscaling and load balancing capabilities.

Tools & Technologies

Magento Open Source 2.4.7	AWS
Open Search	PHPStorm
xDebug	Google Meet
ClickUp

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