CorporateCARE Solutions, an Arizona-based company, partners with U.S. employers to provide National Backup Family Care services for employees and ensures decreased absenteeism and increased corporate morale by helping working families resolve unexpected breakdowns in the family (child, adult, pet & tutoring) care.
To roll out a robust business solution in order to meet Family care needs at the nearest possible locations in alignment with multiple business stakeholders.
Business Needs & Challenges
Key business needs and challenges of website maintenance and integration solution
The Client’s existing system was not receiving enough support and maintenance from the previous agency.
The system reported lots of repeated bugs on an ongoing basis and its performance was not up to the mark.
They wanted to add multiple features in order to deliver their family care offerings at the nearest possible location for end-users.
The client needed help with 3rd party system to improve private communication between the service provider and service taker without sharing contact details.
They needed a solution that can offer their services across the globe for employees in need of care services by meeting country-specific Covid-19 protocols.
Increase in the number of clients added to CCS Networks.
For the employers, our solution was able to decrease costly absenteeism of employees by 60% in the US.
Our solution ensured access to all care request details in the best way possible for end-users even during the pandemic.
The client witnessed a more than 60% rise in access to the MyChoice feature.
Tools & Technologies
|JIRA: Project Management
|Laravel 4.2 PHP framework
|Zoom & meet: Client meeting
|Adobe Photoshop: UX Design
|Rackspace Cloud Server