MAGENTO 1 & MAGENTO 2
MAINTENANCE & SUPPORT
Run and Accelerate the growth of your Magento store successfully with Sigma’s outstanding Magento Support and Maintenance Services.
Sigma’s offering does not end at website designing and development; it is further extended to website maintenance and management. Whether it is new version updates, security patches, the addition of new features and extensions; our expert team ensures your Magento store stays up to date always.
What is Included in Magento Website Management?
Site Performance Optimization
New version upgrades
Development of new features
Support and maintenance
Magento security and backup
Why Hire us for Magento Support & Maintenance Services?
Sigma keeps client satisfaction on its focal point. Having an experience of more than a decade and handling numerous clients across the globe leaves no learning curve for our Magento development and maintenance team. At one point or the other, we have tackled almost all the issues. Anything dealing with Magento can be brought to us with a surety of getting it resolved in the shortest possible time.
Our goal would always be to increase your sales, optimizing your site & conversion rates and making your website work smoothly with our magento support and maintenance services. Sigma offers expertise in the following fields:
New Version Upgrades
With the timely Magento releases, it is required to upgrade the eCommerce store accordingly to maintain the optimum health of the system. Our team constantly upgrades the website to new features.
Our development team adds alerting system on your Magento stores ensuring the notifications pop-up if and when the store should experience an outage.
Our team performs weekly SEO audits and recommends the clients to update the store according to the feedback received from the best SEO auditing tools in the industry.
We Cover the Whole Process Completely
Sigma provides all-encompassing services for Magento Commerce including designing, development, maintenance, and management.
We understand the importance of high performance of the eCommerce stores and to ensure this, we run page insight tools like Google page speed insights and more. The team updates the Magento store according to the feedback received by these tools.
Magento releases one or two Security Patches every month and our team ensures the installation of the same with your Magento Store to save the store from any cyber-attack.
We have Completed
45 ecommerce expert
12 industry served
102 projects maintained
100K hours of support
MAGENTO WEBSITE SUPPORT PLAN THAT FITS YOUR BUDGET
LET US MANAGE YOUR WEBSITE
Improve your ROI with ongoing website support and maintenance. No Hidden Cost!
Starting with just $400 per month, Sigma services can be extended and moulded as per your requirements. Our proactive observation of your ecommerce website helps us net the issue before it actually damages your business.
Pick Your Package
Only @ $400
Avail the services of our dedicated Magento developers for minimal tasks only @ USD400/month and see how they transform your eCommerce store to another level.
Only @ $800
Avail the services of our dedicated Magento developers for moderately long tasks only @ USD800/month and see the amazing results on your Magento eCommerce store.
Only @ $1200
Avail the services of our dedicated Magento developers for long tasks only @ USD1200/month and feel the difference in your eCommerce website today!.
Magento Maintenance Packages
|Task||Silver Plan||Gold Plan||Platinum Plan|
|Magento Minor Version Upgrades||Upto 1 upgrade per year||Upto 2 upgrade per year||Upto 3 upgrade per year|
|Magento Security Patches||Upto 1 update per year||Upto 1 update per year||Upto 2 update per year|
|Bug Fixing||Upto 2 per month
(not exceeding 5 hours per month)
|Upto 3 per month
(not exceeding 8 hours per month)
|Upto 4 per month
(not exceeding 10 hours per month)
|Adding New Blog||Upto 2 per month||Upto 4 per month||Upto 4 per month|
|Updating Images||Upto 6 images per month||Upto 8 images per month||Upto 10 images per month|
|Minor Page Design Changes||Upto 1 per month||Upto 2 per month||Upto 4 per month|
|Menu Updates||Upto 2 per quarter||Upto 4 per quarter||Upto 6 per quarter|
|Third party Extension Installation||Upto 1 per year||Upto 2 per year|
|Any Third party Extension Version Updates||Upto 1 per year||Upto 2 per year|
|Competitive Analysis Report|
|Buy Now||Buy Now||Buy Now|
CLUTCH VERIFIED REVIEWS
Our Clients Vouch for Us
VP Marketing, ASG Technologies
Owner, Buried Treasure Fossils
Global SAP Service Manager, TFL Group
Chief Operating Officer & CIO, NPP
Executive Vice President, Excel Health
E-Commerce Manager, KELLY & HAYES
Frequently Asked Questions
Why do you need Magento Maintenance & Support Services?
Magento maintenance & support services help your online business with next-generation customer experience and deliver your customers more than they expect to get. Recent studies suggest, almost 89% of shoppers have stopped buying from online stores after they’ve experienced poor customer service. Magento support and website maintenance services improve customer satisfaction and help your business with customer retention.
Which flavor of Magento should I choose for my B2B website, Open source or Commerce/Cloud?
Magento Commerce/Cloud is one-stop-shop for B2B businesses taking the shift from brick-and-mortar to online stores. Magento Commerce/Cloud offers rapid and cost-effective innovation, the platform combines rich, out-of-the-box functionality, enterprise performance and scale, and powerful business tools to keep you ahead of increasingly complex commerce operations and growing customer demands.
Feel free to contact us at [email protected] for more details.
I am planning to launch a new startup business which is mostly B2C. Should I go for Magento Open-source or Commerce/Cloud?
Magento open-source is the license free version of Magento that offers all the basic features needed to run an E-commerce store, which makes it more accessible for startups and small businesses. If you are planning to launch a new B2C startup online, you should opt for Magento open-source, and when your business needs and budget grows, either get the customization done through additional extension/custom development or upgrade to Magento Commerce/Cloud with custom Magento 2 Maintenance Page.
Feel free to contact us at [email protected] for more details on Magento 2 maintenance services for your growing B2C startup.
Will you get a dedicated Project manager for Magento website support?
Yes, Sigma offers outstanding Magento support and maintenance services with in-house experts having vast experience and knowledge from more than 12 industries to rapidly correct issues and help you constantly better your online store. Our experts deliver rigorous Magento store maintenance that improves your ROI with ongoing website support and maintenance.
To know how our experts can help you leave an impact on your target audience, please contact us at [email protected]
What add-on services do you offer for my website?
Sigma offers a comprehensive range of E-Commerce website maintenance packages to keep your website up-to-date, secure, and running smoothly so that you can concentrate on what matters most for your business success. At Sigma, with Magento store maintenance services, we actively contribute to our clients to outperform their rivalry with over a thousand popular Magento maintenance extensions. With our Magento support services, we enable our clients to offer improved customer experiences on their Magento E-commerce stores and websites.
To know more about our add-on services, please feel free to contact us at [email protected]
How long does it take to complete Website maintenance changes on the site?
This will completely depend on the gravity of your online business and the amount of Magento store maintenance needs that you might have. The honest answer to your question will be Magento website maintenance services can take anything from a few minutes a month to full-time Magento support.
For more insights, please reach us out at [email protected] to know your turnaround time.
How can I Start with Magento Maintenance Services?
Sigma offers a comprehensive range of E-Commerce website maintenance packages to get started with Magento maintenance services, which starts from $400 to transform your E-commerce store to another level to $1200 for feeling the difference in your E-commerce website today!
For more insights on E-commerce website maintenance costs that suit your business needs, feel free to reach us at [email protected]
How do I request additional support and/or website customization?
Today, the businesses with digital footprints that support customization and personalization already have a significant competitive edge. We at Sigma, offer the end-to-end solutions based on client’s request for additional support and/or website customization to deliver astonishing customer experience for your online store.
If you want to explore more on “How we can help your online store with additional support and/or website customization”, feel free to drop your query at [email protected]
Can I upgrade or downgrade the website maintenance plan?
Yes. Sigma’s website maintenance offerings are a pay-as-you-go service and you can upgrade or downgrade at any point of time. As your business grows, you may want to take advantage of the advanced features, and Sigma makes it easy for you to proactively upgrade your store. The changed website maintenance plan will be effective from the next billing cycle.
If you are interested in the upgrade or downgrade of your website maintenance plan, reach out to our Magento maintenance support team at [email protected]